Website Terms & Conditions

Last updated: 01/12/2025

Welcome to Dawson MHE. By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, you should stop using the website immediately.

‍

1. About Us

Dawson MHE provides material-handling equipment, products and services.

Website: dawsonmhe.com

‍

2. Use of the Website

You agree to use this website for lawful purposes only. You must not:

• misuse the website or attempt to gain unauthorised access to it
• use the site in a way that may damage, disable, or impair its performance
• upload or transmit harmful or malicious code
  

We do not guarantee that the website will always be available or error-free.

‍

3. Product Information

We make every effort to ensure the accuracy of product descriptions, images, prices, and specifications. However:

• information is provided for general guidance only
• products may vary slightly from images shown
• prices and availability may change without notice
  

If an error is found after an order is placed, we reserve the right to cancel or amend the order with notification.

‍

4. Payment

Payments may be taken either:

• directly via invoice, bank transfer, or
• through secure third-party providers such as SumUp using payment links.
  

When using a SumUp payment link, you agree to the SumUp Terms & Conditions displayed at checkout. SumUp processes your payment securely on their own platform.

We do not store or have access to your full payment details.

‍

5. Delivery & Collection

Delivery times, charges and options are provided on request or as part of the order process.

We are not responsible for delays outside our control (e.g., courier issues, adverse weather).

‍

6. Returns, Refunds & Cancellations

Our return and cancellation terms are set out in the relevant product quotation or invoice, or within the SumUp checkout (where used).

To request a return or refund, please contact us directly at:

{{insert email}}

‍

7. Limitation of Liability

Nothing in these terms limits your statutory rights under UK law.

To the fullest extent permitted by law:

• we are not liable for any indirect, incidental or consequential loss
• we do not guarantee that the website will be uninterrupted or error-free
• we are not responsible for loss arising from use of third-party services (e.g., SumUp)
  

Our total liability for any claim arising from the use of the website or purchase of any product is limited to the amount paid for the product or service.

‍

8. External Links

This website may include links to external sites. We are not responsible for their content, accuracy, or security. Following external links is at your own discretion.

‍

9. Intellectual Property

All content on this website — including text, logos, images, and graphics — is owned by or licensed to Dawson MHE.

You may not reproduce or redistribute any content without prior written permission.

‍

10. Privacy

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your data. By using this website you consent to our privacy practices.

‍

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated revision date.

‍

12. Contact Us

If you have any questions about these Terms & Conditions, please contact:

E: graham@dawsonmhe.com

T: 028 9045 2088